Cookie Policy

This Cookie Policy forms part of our Privacy Policy.

Our use of cookies

Our website uses cookies and similar technologies to distinguish you from other users. This helps us: (i) run the store and checkout securely, (ii) remember your preferences, (iii) measure performance, and (iv) personalise content/ads where you’ve consented. This Policy explains what we use and how you can control it.

What are cookies?

Cookies are small text files placed on your device. Similar technologies include pixels, tags and server logs. Learn more at allaboutcookies.org.

The types of cookies we use

Strictly necessary – essential to run the site and checkout (e.g., keeping your session, cart, and security settings). These do not require consent.
Analytical / performance – help us understand visits and improve the site (e.g., Google Analytics). Used with your consent.
Functionality – remember choices (e.g., currency, region, log-in). Used with your consent where required.
Targeting / advertising – help us and partners show relevant ads and measure campaigns (e.g., Meta/Facebook). Used with your consent.

Third-party cookies

Some cookies are set by third parties who provide services to our store. For details, see their cookie pages:

Shopify: shopify.com/legal/cookies
Google (Analytics/Ads): policies.google.com/technologies/cookies
Meta (Facebook/Instagram): facebook.com/help/336858938174917

Our marketing emails may include a small “pixel” that tells us if an email was opened and which links were clicked. You can opt out of marketing at any time (see Privacy Policy).

Managing your cookie preferences

You can change your preferences at any time by adjusting your browser settings to refuse some/all cookies. Blocking all cookies may impact site functionality (e.g., cart and checkout). You can also manage common choices here:

Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
Network Advertising Initiative: optout.networkadvertising.org
Your Online Choices (EU/UK): youronlinechoices.com

Cookies we use (illustrative list)

The exact cookies may vary over time. Your consent banner shows the current list and purposes. Common cookies in our Shopify store include:

Type	Cookie	Typical expiry	Purpose
Strictly necessary	_secure_session_id	1 day	Navigation and checkout session.
Strictly necessary	_orig_referrer	2 weeks	Cart and referral tracking needed for checkout.
Strictly necessary	secure_customer_sig	1 year	Customer login security.
Performance	_shopify_y / _shopify_s / _shopify_sa_t / _shopify_sa_p	30 min – 1 year	Shopify analytics to understand site usage.
Performance	_ga / _gid / _gcl_*	1 day – 2 years	Google Analytics/Ads measurement (with consent).
Functionality	cart_currency / keep_alive	2 weeks	Remember currency and localisation.
Targeting	_fbp / _fbc	3 months	Meta (Facebook/Instagram) advertising and attribution (with consent).

More about your privacy

Where cookies identify you, they may constitute personal data. We only use such cookies where we have a lawful basis (e.g., consent). See our Privacy Policy for full details.

Third-party websites

Our site may link to third-party websites that have their own cookie/privacy policies and may set their own cookies. We are not responsible for those sites—please review their policies.

Contact

Questions or requests about this policy? contact us at:

Address:
41 Brunswick Street, Manchester, United Kingdom, M13 9SX

Phone:
+44 7521 410263

Email:
contact@hlcg.co.uk

Customer Service Hours:
Monday to Friday, 9:00 AM – 6:00 PM (UK time)

We typically reply to emails within 1 business day.