Billing Terms & Conditions
This Billing Terms and Conditions document outlines the payment and billing practices for HLCG.
1. Accepted Payment Methods
At HLCG, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience.
We accept the following payment methods:
Cards:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Maestro
- UnionPay
Digital Wallets:
- Apple Pay
- Google Pay
Shop Pay:
- Shop Pay
- Shop Pay Installments
Local Payment Methods:
- Klarna
All payments are processed in Great British Pound (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on HLCG are in Great British Pound (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- HLCG uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed.
- If you experience any issues, please contact us first at contact@hlcg.co.uk.
6. Fraud Prevention
- HLCG reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Information
Address:
41 Brunswick Street, Manchester, United Kingdom, M13 9SX
Phone:
+44 7521 410263
Email:
contact@hlcg.co.uk
Customer Service Hours:
Monday to Friday, 9:00 AM – 6:00 PM (UK time)
We typically reply to emails within 1 business day.
Company Information
VIATRADE ONLINE RETAIL LTD
Company Number: 15210738
Trade Name: HLCG
Registered Office Address:
41 Brunswick Street, Manchester, United Kingdom, M13 9SX